Terms of service
OVERVIEW
This website is operated by NEO-ALIGN™. Throughout the site, the terms “we”, “us” and “our” refer to NEO-ALIGN™. NEO-ALIGN™ offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features, products, or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You acknowledge that unencrypted data transmission may occur across networks, though credit card details remain encrypted. You agree not to duplicate or exploit any part of the Service without written permission. Section headings are for convenience only.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
Information on this site is provided for general reference only and reliance on it is at your own risk. We reserve the right to modify site content at any time without an obligation to update historical or outdated information.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Product prices are subject to change without notice, and we retain the right to modify or discontinue the Service at any time without liability to you or third parties.
SECTION 5 - PRODUCTS OR SERVICES
Online-only products are subject to limited quantities and our Return Policy. We strive for accurate color displays but cannot guarantee monitor precision. We may limit sales or quantities per person or region and make no warranties regarding future product quality or error corrections.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may refuse, limit, or cancel any order at our discretion. You agree to provide current, accurate purchase and account information. For further details, please see our Return & Refund Policy.
SECTION 7 - THIRD-PARTY TOOLS & LINKS
Third-party tools and links are provided "as is" without warranties or endorsement, and we hold no liability for your use of external third-party materials or websites.
SECTION 8 - PERSONAL INFORMATION
Personal data submission is governed by our Privacy Policy, complying with the UK Data Protection Act and GDPR standards.
SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or update order/pricing information on the site at any time without prior notice.
SECTION 10 - PROHIBITED USES
Prohibited site uses include unlawful acts, violations of regulations, intellectual property infringement, harassment, spreading malicious code, spamming, or circumventing security features.
SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Service is provided on an 'as is' and 'as available' basis without warranties of any kind. NEO-ALIGN™ is not liable for any direct or indirect damages arising from your use of the Service or products procured through it.
SECTION 12 - INDEMNIFICATION
You agree to indemnify and hold harmless NEO-ALIGN™ and its affiliates from any third-party claims or demands arising from your breach of these Terms.
SECTION 13 - SEVERABILITY
Unlawful or unenforceable provisions will be severed, leaving the remaining terms fully enforceable to the maximum extent permitted by law.
SECTION 14 - TERMINATION
These Terms remain effective until terminated by either party. We may terminate the agreement immediately if you fail to comply with any term.
SECTION 15 - GOVERNING LAW
These Terms of Service are governed in accordance with the laws of the United Kingdom.
SECTION 16 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms at any time by posting updates to our website.
SECTION 17 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@neo-align.com.